Greater Rewards For Your Relationship
By Jessica Duncan, Senior Director of Insights It is often said that customer retention is cheaper than customer attraction. In today’s volatile financial landscape it’s fair to assume institutions are doubling down on customer loyalty and retention. The current financial […]
Read MoreHow Financial Institutions Responded to the Collapse of SVB
By: Jessica Duncan, Senior Direct of Insights The collapse of Silicon Valley Bank (SVB), which occurred in swift and dramatic fashion recently, has been called the biggest bank failure since the Great Depression. The buzz at Competiscan was reminiscent of […]
Read MoreCracking Down on Credit Card Fees
By Michele Ford, Senior Research Analyst In February 2023 the Consumer Financial Protection Bureau (CFPB) proposed a rule to ban exorbitant credit card late fees. According to current regulations, credit card companies can charge up to $41 for missed payments. […]
Read MoreThe Battle For Deposits
By Jessica Duncan Did you know that in Q4 2022 Competiscan observed more CD offers through direct mail and email than the entire first nine months of 2022? The historical rate hikes designed to curb inflation have created a competitive […]
Read More2023 Trends and Predictions
In our new white paper, the Competiscan Insights team reflects on 2022 and discusses our predictions for direct and digital marketing trends for the year ahead. According to our research, in 2022 the average consumer received 27% more solicitations in […]
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