Articles

A New Era of Marketing Deposit Coverage

By: Jessica Duncan, AVP Research & Insights It’s been six months since Silicon Valley Bank (SVB) collapsed at a shocking speed, taking just 48hours to go from solvent to shut down by regulators. This event […]

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The Take Off Of Bank Travel Portals

By Jessica Duncan, AVP Research & Insights With the end of August, comes the unofficial end to summer travel. There have been mixed reports on consumer attitudes toward travel following the pandemic – some say […]

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A Prime Time for Deals

By Rebecca Nagrant, Director of Research One of the most anticipated cyber savings events of the year was back and bigger than ever-literally. Amazon’s 2023 Prime Day, which was actually two days, ran July 11-12 […]

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The ChatGPT Revolution – Banks Maintain a Respectable Distance and a Buy Now, Pay Later Firm Jumps Right In

By Michele Ford, Senior Research Analyst Since OpenAI’s ChatGPT was introduced in late 2022, it has rapidly become a worldwide phenomenon. Supported in over 161 countries, the revolutionary chatbot gained about 100 million users within […]

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Greater Rewards For Your Relationship

By Jessica Duncan, Senior Director of Insights It is often said that customer retention is cheaper than customer attraction. In today’s volatile financial landscape it’s fair to assume institutions are doubling down on customer loyalty […]

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How Financial Institutions Responded to the Collapse of SVB

By: Jessica Duncan, Senior Direct of Insights The collapse of Silicon Valley Bank (SVB), which occurred in swift and dramatic fashion recently, has been called the biggest bank failure since the Great Depression. The buzz […]

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Cracking Down on Credit Card Fees

By Michele Ford, Senior Research Analyst In February 2023 the Consumer Financial Protection Bureau (CFPB) proposed a rule to ban exorbitant credit card late fees. According to current regulations, credit card companies can charge up […]

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The Battle For Deposits

By Jessica Duncan Did you know that in Q4 2022 Competiscan observed more CD offers through direct mail and email than the entire first nine months of 2022? The historical rate hikes designed to curb […]

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