Articles

How HR Companies Are Using AI to Streamline HR Services

By Zach Lewis, Competitive Intelligence Associate Over the last several years, artificial intelligence (AI) has become one of the most influential topics shaping the HR industry. As AI technology has progressed, so has the way […]

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Student Lending: Private Lenders Turn Uncertainty into a Marketing Opportunity

By Daniel Griskell, Senior Analyst, Lending & Payments As major changes to the federal student loan system take effect, private lenders are moving quickly to capitalize on borrower uncertainty. The overhaul of federal repayment options […]

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A Shift Away from Passive High-Value Cash Back Rewards

By Anna Behe, Director, Research & Insights Credit card issuers have consistently faced the challenge of delivering high-value cash back rewards while controlling costs, sustaining cardholder engagement, and maintaining program simplicity. To address these competing […]

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The 2026 FIFA World Cup: How Brands Are Leveraging the Beautiful Game in Direct-to-Consumer Marketing

By David Hussong, Senior Director, Research & Insights The 2026 FIFA World Cup will make history as the first edition hosted across the United States, Canada, and Mexico. With matches beginning June 11, 2026 in […]

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How Technology Is Transforming The Home Lending Experience

By Cassidy Jachcinski, Director Research & Insights In a rapidly evolving financial landscape, banks and financial institutions increasingly leverage technology and introduce updated products to enhance customer experiences and meet modern demands. Here is a […]

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Why Banking Reward Programs Are Being Rewritten

By Lindsay Clark & Jessica Duncan Traditional banks and fintechs are focused on enhancing customer relationships by implementing tiers and status systems that reward loyalty in a manner that is profitable, scalable, and engaging. For […]

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Airport Lounge Access, Reimagined

By: Anna Behe, Director, Research & Insights Airport lounges were once the quiet domain of airline elites and first class passengers. Over the past decade, lounges have evolved into a mainstream travel benefit for leisure […]

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Fixed Indexed Annuities Enter the World of Bitcoin

By: Ben Harrison, Director Insights & Research During the first month of 2026, two carriers made waves in the annuity industry by announcing cryptocurrency-linked index options. While other competitors offer modernized features, these are the […]

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