The Take Off Of Bank Travel Portals
By Jessica Duncan, AVP Research & Insights With the end of August, comes the unofficial end to summer travel. There have been mixed reports on consumer attitudes toward travel following the pandemic – some say […]
Read MoreA Prime Time for Deals
By Rebecca Nagrant, Director of Research One of the most anticipated cyber savings events of the year was back and bigger than ever-literally. Amazon’s 2023 Prime Day, which was actually two days, ran July 11-12 […]
Read MoreThe ChatGPT Revolution – Banks Maintain a Respectable Distance and a Buy Now, Pay Later Firm Jumps Right In
By Michele Ford, Senior Research Analyst Since OpenAI’s ChatGPT was introduced in late 2022, it has rapidly become a worldwide phenomenon. Supported in over 161 countries, the revolutionary chatbot gained about 100 million users within […]
Read MoreGreater Rewards For Your Relationship
By Jessica Duncan, Senior Director of Insights It is often said that customer retention is cheaper than customer attraction. In today’s volatile financial landscape it’s fair to assume institutions are doubling down on customer loyalty […]
Read MoreHow Financial Institutions Responded to the Collapse of SVB
By: Jessica Duncan, Senior Direct of Insights The collapse of Silicon Valley Bank (SVB), which occurred in swift and dramatic fashion recently, has been called the biggest bank failure since the Great Depression. The buzz […]
Read MoreCracking Down on Credit Card Fees
By Michele Ford, Senior Research Analyst In February 2023 the Consumer Financial Protection Bureau (CFPB) proposed a rule to ban exorbitant credit card late fees. According to current regulations, credit card companies can charge up […]
Read MoreThe Battle For Deposits
By Jessica Duncan Did you know that in Q4 2022 Competiscan observed more CD offers through direct mail and email than the entire first nine months of 2022? The historical rate hikes designed to curb […]
Read More2023 Trends and Predictions
In our new white paper, the Competiscan Insights team reflects on 2022 and discusses our predictions for direct and digital marketing trends for the year ahead. According to our research, in 2022 the average consumer […]
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