Greater Rewards For Your Relationship
By Jessica Duncan, Senior Director of Insights It is often said that customer retention is cheaper than customer attraction. In today’s volatile financial landscape it’s fair to assume institutions are doubling down on customer loyalty […]
Read MoreHow Financial Institutions Responded to the Collapse of SVB
By: Jessica Duncan, Senior Direct of Insights The collapse of Silicon Valley Bank (SVB), which occurred in swift and dramatic fashion recently, has been called the biggest bank failure since the Great Depression. The buzz […]
Read MoreCracking Down on Credit Card Fees
By Michele Ford, Senior Research Analyst In February 2023 the Consumer Financial Protection Bureau (CFPB) proposed a rule to ban exorbitant credit card late fees. According to current regulations, credit card companies can charge up […]
Read MoreThe Battle For Deposits
By Jessica Duncan Did you know that in Q4 2022 Competiscan observed more CD offers through direct mail and email than the entire first nine months of 2022? The historical rate hikes designed to curb […]
Read More2023 Trends and Predictions
In our new white paper, the Competiscan Insights team reflects on 2022 and discusses our predictions for direct and digital marketing trends for the year ahead. According to our research, in 2022 the average consumer […]
Read MoreAlly Rejoins the Card Industry: A case study on card launch best practices
By Jessica Duncan, Senior Director of Insights This time last year we reported that over 40 credit cards launched in 2021. As predicted the competition in the payment space remained strong in 2022. Also occurring […]
Read MoreFive Ways to Show Thanks to Customers
By Jessica Duncan As we at Competiscan reflect on key trends from 2022, we observed a central theme with companies offering customers deeper control, choice, and flexibility. One strategy, showing appreciation to customers, stood out. […]
Read MoreThe Biggest Buzzwords from Money 20/20
By Jessica Duncan, Senior Director of Insights Last week, the Venetian in Las Vegas was packed with 10,000+ attendees and filled with energy during the four-day Money 20/20 event. Thought leaders, decision-makers, and influencers assembled […]
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